RETURNS & EXCANGES
We want you to love your new tees! If for any reason you're not satisfied with your purchase, we accept returns within 30 days of receiving your order.
What can be returned:
Unworn and unwashed items
Reasons for return:
-
Incorrect size: We understand picking the perfect size can be tricky. You can return your item for a different size, subject to availability.
-
Damaged or defective item: If your shirt arrives damaged or defective, please contact us immediately for a replacement or refund.
-
Printing error: We take pride in our quality, but mistakes can happen. If there's a printing error on your shirt, we'll happily replace it.
-
Simply not what you expected: No problem! You can return your item for a full refund, minus shipping costs.
What cannot be returned:
-
Items returned outside the timeframe
-
Items that are worn, washed, or altered
-
Items purchased on sale or clearance (unless damaged or defective)
How to return an item:
-
Contact us at heydontgiveup100@gmail.com to initiate your return.
-
We will provide you with a return shipping label (for exchanges or defective items only).
-
Pack your unworn item securely in its original packaging if possible.
-
Ship the return to the address we provide.
-
Once we receive your return and inspect it, we will issue a full refund (minus shipping costs) or exchange your item within 7 business days.
​
​
Exchanges:
We are happy to exchange your item for a different size, subject to availability. We will cover the shipping cost to send you the new item.
​
By placing an order with Hey! Don't Give Up! you agree to this return policy.